Privacy policy

At Dean Samarkovski Optometrist, we are committed to protecting your privacy. This Privacy Policy outlines how we collect, use, disclose, and safeguard your personal information when you visit our website or use our services.

Information We Collect:

  • Personal Information: We may collect personal information such as your name, contact information, and payment details when you make a purchase or register for our services.
  • Usage Data: We automatically collect information about how you interact with our website and services, including your IP address, browser type, and pages visited.Cookies: We use cookies and similar tracking technologies to enhance your browsing experience and analyse usage patterns.

How We Use Your Information:

  • Provide and maintain our services.
  • Process transactions and fulfill orders.
  • Communicate with you about your account and updates.
  • Personalize your experience and improve our website and services.
  • Comply with legal obligations.

Information Sharing:

  • We may share your information with third-party service providers who assist us in operating our website, conducting our business, or servicing you.
  • We may disclose your information in response to legal requests or to protect our rights, property, or safety.

Data Security:

  • We implement industry-standard security measures to protect your information from unauthorized access, alteration, or disclosure.

Your Choices:

  • You can choose not to provide certain information, but this may limit your ability to use our services.
  • You can opt out of receiving promotional communications from us by following the unsubscribe instructions provided in the emails.

Changes to this Privacy Policy:

  • We reserve the right to update this Privacy Policy at any time. We will notify you of any changes by posting the new Privacy Policy on this page.

Contact Us:

If you have any questions or concerns about our Privacy Policy, please contact us at

Returns Policy

Returns Policy

At Dean Samarkovski Optometrist, we strive to ensure your satisfaction with every purchase. If you are not entirely satisfied with your purchase we will do our very best to rectify the concern. It is important to spend the time choosing frames and sunglasses carefully before making the purchase as we do not offer refunds.

If you are unhappy with your frame or sunglass purchase it is important that you contact us immediately to see how the matter may be resolved. We will not offer any exchange or refund of goods for a simple change of mind.  In the event a different frame or sunglass is the best solution, we will consider the option of exchanging the original items for another similar item conditional upon the original items being returned in the original packaging and remain in original condition. For any exchange of frames or sunglasses, the original goods must be returned within 14 days of initially receiving them.

Contact Us:

If you have any questions please contact us at

This Privacy Policy and Returns Policy were last updated on 02/01/2024